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Customer Service
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Don't see the info you need on this page? Please contact us by filling out our Contact Form
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By Mail:
Thompson Information Services
Subscription Service Center
P.O. Box 105109
Atlanta, GA 30348-5109
By Fax: 800-999-5661
Our Customer Service:
Representatives are available Monday & Tuesday 8:30am - 5:30pm, Wednesday & Thursday 9:00am - 5:30pm, and Friday 8:30am - 5:00pm EST.
Call us toll-free at 800-677-3789.
How can I determine my account number?
Your account number is located on all Thompson Publishing Group invoices, renewal notices and loose-leaf update mailing labels. If none of these is available, please contact a Customer Service representative via e-mail at service@thompson.com or by phone at 800-677-3789. If you prefer to contact Customer Service by e-mail, kindly provide the subscriber's full name, company name, mailing address and publication title if possible.